Client:

A large medical services association in the US, one of the biggest in the country, was dealing with the serious issues that accompany having an enormous and divided IT group. At the point when occurrences happened that elaborate issues that traversed numerous various groups’ extensions would be pushed around between groups.

Problem:

Each group approached their own extraordinary instruments to work with their specific space of the IT framework, with a little hybrid between groups. Along these lines, when a significant blackout occurred, various alerts went off from numerous various stages that flagged various issues. Therefore, groups were working in equal investigating with little correspondence. A portion of their investigating activities was repetitive bringing about a deficiency of time and cash.